— Wrecked, Stuck, or Off the Road?
Accident Recovery & Winch-Out Service in Pasco & the Tri-Cities
Collisions, slide-offs, dropped into a ditch, and rollovers on I-82, I-182, US-395, and the farm roads in between. A-Jacks answers the phone 24 hours a day, around the clock, from Pasco, with light-duty and heavy wreckers and the gear and equipment to get your vehicle back on its wheels and off the road without incurring additional damage.
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Slide-offs, Wrecks, Rollovers, Winching Service 📞 509-545-1230
— Recovery vs. a Tow
Accident Recovery in Pasco Is More Than a Hook-Up
A tow is when the vehicle is on its four wheels, on pavement, and ready to load. A recovery is what happens when your vehicle ends up in a position it shouldn’t be in: a car nose-down on a canal bank, a pickup on its side in a field off US-395, a sedan pinned against the guardrail on I-182. Those calls take a plan — where to connect, which way to winch, how to do it right so the frame and suspension don’t sustain further damage.
That’s the work this page covers, for cars, pickups, SUVs, vans, and box trucks. If your vehicle just won’t start or has a flat, our roadside assistance team handles it. For everyday tows, see our towing services.
Semi-truck, bus, or RV on its side? Our heavy-duty & commercial towing crew handles tractor-trailer rollovers and load shifts with heavy-duty wreckers.
— What We Recover
Recovery Services We Run 24/7
01
Collisions
Accident Recovery & Collision Towing in Pasco, Kennewick & Richland
After a car accident, we check the scene first. Our operator checks in with the trooper, officer, or deputy in charge, turns on his lights, and positions the truck to shield the work area, then loads damaged vehicles by flatbed so a bent wheel or dragging bumper doesn’t get worse on the way. Once the vehicle is loaded, our operator proceeds to clean up any debris and broken glass and apply spill absorbent when necessary.
Your vehicle goes where you decide — your body shop, your home, or our secure lot in Pasco until your insurance adjuster sorts out next steps for you.
02
Stuck & Slid Off
Winch-Out Service for Ditches, Snow, Mud & Embankments
Most winch-outs don’t warrant a collision recovery response. A tire drops off the edge of a gravel road, a pickup sinks into a soft field, or a car slides off an icy on-ramp and ends up in the median. If you can drive it away once it’s back on solid ground, a winch-out is all you’re going to need — no tow, no storage bill.
We hook to recovery points or the frame, never the bumper; use snatch blocks to change the angle of pull when a vehicle sits sideways to the road, and pull slowly so skid plates, tie rods, and body panels come out the way they went in. Whether you’re driving a Toyota Camry or a 2-ton box truck, our wreckers and wrecker operators can get you out.
03
On Its Side or Roof
Rollover Recovery & Vehicle Uprighting
If you’ve been in an accident that left your vehicle on its side or roof, it’s got to get back on its wheels before it can be removed from the accident scene. More than just a simple pull, rolling a vehicle over requires us to cautiously stabilize it so that it doesn’t slam down on its tires and do more damage than the rollover did. Once the rollover is complete, we load it and transport it to wherever you want it to go.
04
Loads & Cargo
Load Shift & Cargo Recovery
A box truck with a shifted or lost load, a utility or landscape trailer that went into the ditch still loaded, or cargo spread across the highway. We bring forklift and front-end loader support to offload, transfer and re-stack so the vehicle can be recovered safely. Full tractor-trailer cargo jobs are handled by our heavy-duty crew.
— Where we pull vehicles out
Tri-Cities Roads That Keep Our Winches Busy
Recovery here looks different than it does in a big metro area. Long stretches of open highway, wind, winter ice, and miles of gravel farm and canal roads mean a lot of our calls are a vehicle that left the roadway, not one that stalled on it.
Interstates
I-82 & I-182
Icy on- and off-ramps and the interchanges around Pasco, Richland, and Kennewick in winter. A rear-wheel-drive F-150 slides into the median; a Tesla skids on an icy patch. These are the norm from the first freeze on.
North of Pasco
US-395 to Mesa & Connell
Open farmland with strong crosswinds, blowing dust, and drifting snow causes more problems than you might imagine. When visibility drops, vehicles end up off the shoulder and down into the ditch.
East & South
US-12 Toward Wallula
Two-lane highway along the river toward Walla Walla, where a run-off or a head-on collision means the vehicle often has to be pulled up and back onto the road before it can be loaded.
Rural Franklin & Benton Counties
Farm, Orchard & Canal Roads
Gravel roads, soft shoulders, and irrigation canal banks around the Tri-Cities are treacherous. Pickups and work trucks that drop a wheel off the edge are winch-out jobs we see regularly.
— Before the Truck Arrives
What to Do After a Crash or Slide-Off
01
Check for injuries
If anyone is hurt, call 911 before anything else.
02
Clear the lanes if you can
If no one is hurt and the vehicle can be driven, Washington law requires you to move it off the roadway or freeway main lanes as soon as possible (RCW 46.52.020). Get to the shoulder, an exit, or a side street, then exchange information.
03
If you can’t move, make yourself visible
Hazards on. On a busy freeway shoulder, staying buckled in the vehicle is usually safer than standing beside it. If you have to get out, use the door away from traffic and stand well off the road.
04
Ask for the tow company you want
When a trooper or officer needs your vehicle removed, you can request a specific tow company. If you don’t, they call the next company on the rotation list (WAC 204-91A-150). Ask for A-Jacks by name.
05
Take Pictures
If it’s safe to do so, take pictures of the damage to your vehicle and others if involved in a collision, positions, the road surface, and any license plates — before anything is moved. Your insurer will want them.
When you call 509-545-1230, tell dispatch:
- Exact location — exit, mile marker, or cross street
- Year, make, and model
- AWD, 4×4, EV or hybrid
- Does it roll and steer?
- How it’s sitting — ditch, side, roof, snowbank
- Where it’s going after
- How many people need a ride
- Your callback number
Driving past a recovery? Washington’s slow-down and move-over law covers tow trucks using red lights (RCW 46.61.212). Give the crew a lane.
— Storage & Release
After the Tow: Storage, Insurance & Your Belongings
Vehicles we recover after an accident are stored in our secure, fenced tow lot in Pasco while you work things out with your insurance company. Your adjuster can inspect it in our yard or have it moved to a repair shop you agree on.
Personal items and vehicle releases are handled during office hours, Monday–Friday, 8 AM–5 PM. Towing and recovery services run 24/7. If your vehicle has a police hold, you’ll need to get it released by the law enforcement agency prior to retrieval of both your belongings and vehicle.
What You’ll Need to Bring to Prove Ownership
Photo ID, title, or registration, and written release documentation, if necessary. Call ahead to learn what’s required: 509-545-1230. Your vehicle will remain safe in our secure lot until you authorize its release.
— Why A-Jacks
Why Drivers and Adjusters Call A-Jacks
When you need towing or roadside assistance for your car, truck, or commercial vehicle, we simplify the process.
— Common Questions
Accident Recovery & Winch-Out Questions
— Areas We Provide Accident Recovery & Winching
Recovery Coverage Across the Tri-Cities
Dispatched from Pasco to crashes and slide-offs throughout Franklin and Benton counties. Calling from Kennewick? See our Kennewick towing page.
Towing & Dispatch: 24 hours, 7 days
Office: Mon–Fri, 8:00 AM – 5:00 PM
Yard & Office: 3205 N Commercial Ave, Bldg A Ste 101, Pasco, WA 99301